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Effective Date: October 2, 2025
Important Notice
Please read this disclaimer carefully before using Welzon Ride services. By using our platform, you acknowledge and agree to these terms and limitations.
Nature of Service
Welzon Ride is a technology aggregator platform that connects riders with independent drivers. We are:
- A platform provider, not a transportation company
- An intermediary facilitating connections between users and drivers
- Not the owner or operator of vehicles on our platform
- Not an employer of drivers using our platform
Driver & Vehicle Responsibility
- Drivers are independent business operators and contractors
- Drivers are solely responsible for their vehicles, conduct, and service quality
- Vehicle maintenance, insurance, and licensing are driver responsibilities
- Welzon Ride acts only as a platform facilitator and intermediary
- Company liability for driver behavior, claims, or damages is limited by law
- All drivers undergo KYC verification but remain independent service providers
Service Availability
- Service availability depends on location, time, and demand
- Technical issues, maintenance, or other factors may interrupt service
- We do not guarantee 24/7 service availability
- Weather conditions may affect service availability
- Driver availability is subject to their individual schedules
Pricing & Payment
- Offers, rates, and terms may change without prior notice
- Dynamic pricing applies based on demand and supply conditions
- Payment gateway terms and conditions apply separately
- Surge pricing may be applied during peak hours or high demand
- All payments are processed through secure, certified gateways
Safety & Insurance Disclaimer
- Safety during rides is primarily the driver's responsibility
- Vehicle insurance and licensing are driver/vehicle owner responsibilities
- In case of accidents or damage, we provide assistance but primary liability rests with driver/insurance company
- Users are responsible for their personal safety and belongings
- Emergency support is available but response times may vary
User Responsibilities
- Provide accurate and complete information during registration
- Maintain respectful behavior with drivers and vehicles
- Comply with local laws and regulations
- Ensure personal belongings security during rides
- Report any issues or concerns promptly through proper channels
- Use the platform in good faith and for legitimate purposes only
Technical Limitations
- GPS and mapping services accuracy is not guaranteed
- App or website may experience technical errors or downtime
- Internet connectivity issues may affect service functionality
- Real-time tracking depends on device capabilities and network coverage
- System updates may temporarily affect service availability
Business Opportunity Disclaimer
- Founder Member & Branch Manager benefits depend on market conditions
- Income is not guaranteed - this is a business opportunity with inherent risks
- Ownershipincome is based on actual rides and platform activity
- Company reserves the right to modify business model and terms
- Success depends on individual effort, market conditions, and various factors
- Past performance does not guarantee future results
Third-Party Services
- We are not responsible for third-party websites or services
- Payment gateways and integrated services operate under their own policies
- External links and services are provided for convenience only
- Third-party terms and conditions apply to their respective services
General Liability Disclaimer
- Company shall not be liable for indirect, special, incidental, or consequential damages
- Our total liability in any case is limited to the amount paid for the specific transaction
- This disclaimer is governed by Indian law and regulations
- Welzon Ride provides services "as is" without warranties of any kind
- Force majeure events (natural disasters, government actions, etc.) may affect service without liability
Legal Jurisdiction
All disputes related to this service shall be subject to the jurisdiction of Surat, Gujarat courts. This disclaimer is governed by Indian law and subject to applicable consumer protection regulations.
Updates & Modifications
This disclaimer may be updated periodically. Continued use of our services after changes constitutes acceptance of the revised disclaimer. Users are advised to review this page regularly for updates.